Customer Portal FAQ's

Welcome to our Customer Portal FAQ's. Here you will quickly find answers to our most commonly asked questions.

Browse Topics RSS Feed

Top 10 FAQs
	My manager wants to save paper and start storing reports 'electronically'. Can I do that with my software system?
	I was working late the other night and had a question about printing reports. I didn't bother calling because I knew your office was closed and then I forgot all about it by the next morning. Do you have an after hours number?
	I'm having trouble every time I use the FIND buttons in the Accounts Payable and Payroll Programs. It never works unless I enter exactly what I'm looking for! What good is that?
	Help! I was trying to print a report and I somehow lost my printer icons at the top of my program window!
	When can I create ledger records for the next fiscal year?
	How can I email reports? I'd like to email my budget reports to departments rather than printing so many copies.
	My computer was just upgraded to Office 2007 and I'm seeing ####### in several fields now. For example in Payroll, when I'm entering hours, the employee hourly rate shows ########. Why is it happening and what can I do about it?
	We have many funds and each have bank accounts that earn interest every month. Right now I use a spreadsheet to track the interest and then each month I create a voucher to record it in the Freedom software. Is there an easier way?
	How do I process and print 1099's?
	How can I remove vouchers from the voucher screen? It takes forever to scroll through them when I'm searching for one!

Recently Added FAQs
	I was trying to load budgets from the Budget Preparation Program into General Ledger and got an error - fiscal years not in line. What do I do now?
	I loaded balances into the new year but my reports still show the old balances. What do I need to do?
	Is there any way to get another copy of the 'Countdown to Year End' emails?
	Our township has just started a Facebook page as another way to communicate with our residents. Is Freedom Systems considering that?
	Can I attach the PA One Call records I receive to the Land Records in my Land Management System?